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The ALLPOS Service Centre operates from Monday to Friday 9am to 5pm. Our preferred method of effective support requests are via email for instant result to your enquiry. Alternatively, we will promptly answer your query if you fax our service department on +61 8 9226 4272.
Our service department offers trade pricing for workshop
repairs on all ECR and POS devices. For assistance with your customer
repairs, deliver or courier them to us for immediate attention. Simply
download this service repair form, enclose with the defective unit and
ship to the address below. Contact our Service Centre for current Schedule
of Fees. Service Department
ALLPOS will honour the factory issued warranty cover on products for the period specified on each device. All warranty coverage is deemed return-to-base, resellers responsible for the freight to our Service Centre and Vantex will ship the repaired unit back free-into-store. Consult with our Sales Department or our Current Product Catalogue for warranty periods. If you wish to return a product for Credit or Warranty repair, then download and complete the following RA Form and fax it to the fax number below and you will be issued with an RA Number before return of goods.
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